A plan for every use
Choose the perfect plan for your community. Start free, upgrade as you grow.
Emerald
For creators and small communities who want richer chat features and basic branding control.
- Limited scroll-back message history
- Pinned messages
- Threads and forums
- Guest mode and single channel
- Readonly mode
- Set invite link
- Self-serve onboarding
- 99% uptime target
- Community support in subscriber channels
- Low priority ticket access (7 day response)
Available Add-ons
Custom color themes and branding
Full CSS control and white-labeling
Custom authentication integration
Business
Designed for startups and businesses needing full branding, reliability, and professional support.
- Full message history
- File uploading
- Full customization via CSS
- Ability to white-label
- Platform authentication
- Self-serve onboarding
- 99.5% uptime target
- Shared, geo-redundant infrastructure
- SLA guarantees
- Mid priority ticket access (48 hour response)
Included & Available Add-ons
Custom color themes and branding
Full CSS control and white-labeling
Custom authentication integration
Guaranteed uptime and priority support
Enterprise
Everything in Business Tier plus enterprise-grade features and support.
- Access to Direct Messages feature
- Group DM support
- Custom theming service
- Optional additional feature development
- Concierge onboarding
- 99.9% uptime target
- Dedicated, geo-redundant infrastructure
- Full uptime & support SLA
- High priority tickets (24 hour response)
- Slack Connect or dedicated support channel
Included & Available Add-ons
Custom color themes and branding
Full CSS control and white-labeling
Custom authentication integration
Guaranteed uptime and priority support
Free
Perfect for testing or hobby projects.
All plans include our core Discord integration features.
Need something custom? Contact our sales team.
Compare Plans
See exactly what's included in each plan
| Features | Free | Emerald | Business | Enterprise |
|---|---|---|---|---|
| Message History | 30 messages | Limited | Full | Full |
| Pinned Messages | ||||
| Threads & Forums | ||||
| File Uploading | ||||
| Direct Messages | ||||
| UI Customization | Add-on | Included | Included | |
| Color Themes | Add-on | Included | Included | |
| CSS Customization | Add-on | Included | Included | |
| White-labeling | ||||
| Platform Auth | Add-on | Add-on | Included | |
| Uptime Target | Best effort | 99% | 99.5% | 99.9% |
| Infrastructure | Shared | Shared | Geo-redundant | Dedicated |
| Support Type | Community | Subscriber channels | Tickets (48h) | Priority (24h) |
| SLA Guarantee | Add-on | Included | ||
| Onboarding | Self-serve | Self-serve | Self-serve | Concierge |
Frequently asked questions
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